Seeking Experienced Auto Claims Adjustors with European Experience (Overland Park)
Overland Park, KS 66224
This position is primarily responsible for adjudicating claims according to written contract by performing the following duties:
ABOUT THE JOB:
Taking ownership of the claims process and working claims from 1st call to either approval or denial
Answers inbound calls from Repair Facilities.
Reviews contract coverage.
Adjudicates mechanical claims.
Orders and reviews inspections.
Performs part sourcing through company approved vendors
Documents all interactions within database
Provides recommendations as a result of findings.
Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
WHAT YOU NEED:
·Two year technical automotive degree; and minimum two year related experience and/or training; or equivalent combination of education and experience.
Remain calm and professional in stressful situations.
Friendly, courteous, service-oriented flexible and enjoy working with a variety of staff.
Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
Must be able to work independently and productively with minimum supervision.
Recognize problems, identify possible causes and resolve routine problems.
Establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
Above Average Automotive knowledge for an experienced technician and ability to diagnose a vehicle with information provided from service center
Ability to read, analyze, and interpret documents such as contracts, claim procedure guides and coverage pages. Ability to respond to common inquiries or complaints from customers. Ability to write routine reports and correspondence.
To perform this job successfully, an individual should have knowledge of: Database Software (Access); Internet Software; Word Processing Software (Word); Electronic Mail Software (Outlook).
NICE TO HAVE
European Experience. (BMW, Mercedes, VW, Land Rover, Audi…)
CarGuard Administration was founded to revolutionize the Vehicle Service Contract industry. CarGuard was founded on a simple principle: take care of every customer and agent by providing excellent service.
Job Type: Full-time
Pay: $18 per hour
Paid Time Off
Monday to Friday
Job Type: Full-time
Pay: $17.50 - $18.50 per hour