LTL Account Manager

FLI Transportation and Logistics
12980 Metcalf Ave Ste 240
Overland Park, KS 66213
United States

Transportation / Railroad
Manages Others
Experience Required
Security Clearance Required
Employment Type
Work Schedule

Job Description
FLI LTL Account Manager – Job Description
Company:   FLI Transportation and Logistics
Location:   Overland Park, KS
Employee Type:   Full-Time
Industry and Job Type:   Transportation/Logistics | LTL Account Management
Salary:   Dependent on experience
Full-time employees are eligible for FLI’s benefits package (PTO, Medical, Dental, 401K) after 30 days of employment.

We are seeking an LTL Account Manager to add to our growing team. You will work closely with other LTL Account Managers in order to provide the best possible service to all FLI customers. You will be responsible for managing the day-to-day needs of a core group of accounts assigned to you. The ability to problem solve and multi-task effectively and efficiently is a must for this position.

What you’ll be doing:
Establish a solid understanding of your account base’s unique business needs and requirementsArrange freight pickups and deliveries with freight carriers on behalf of your accounts
oThis information comes via email, phone calls and through our online customer portalProcess LTL shipments through our Transportation Management System (TMS)Continually monitor our internal system for alerts of new shipments needing scheduledMake sound carrier and shipment decisions based on each individual customers expectationsPrepare and provide all necessary shipping documents to customers and consigneesTracking and tracing of daily shipments with spreadsheet and report creation as neededUtilize carrier websites to obtain manifests and PRO numbers for data entry and shipment trackingReceive and respond to questions and issues from your customers and/or carriers regarding your customers shipments, timely and with a sense of urgencyWork proactively and uphold FLI’s commitment to unparalleled customer service and satisfactionAdditional duties as needed

What you’ll need to do it:

A positive attitude with excellent verbal and written communication skillsProficiency with Microsoft Office SuiteMust work effectively in a team-oriented office environmentPrevious transportation industry experience, specifically in LTL Account Management

Who we are:
Established in 2003, FLI Transportation and Logistics is a privately owned third-party transportation and logistics firm headquartered in Overland Park, KS. FLI offers freight management solutions for LTL, truckload, international and specialized services. At FLI we focus on the unique needs of each individual customer and provide dedicated account management to create centralized and simplified freight management solutions for our customers.
This is not an exhaustive list of duties, responsibilities and skills required for this position. This posting is intended to describe the general nature of the work involved in this job position.

FLI Transportation and Logistics is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

Job Requirements
What you’ll need to do it:
• A positive attitude with excellent verbal and written communication skills
• Proficiency with Microsoft Office Suite
• Must work effectively in a team-oriented office environment
• Previous transportation industry experience, specifically in LTL Account Management