Customer Service Advisor


Goodyear Tire & Rubber Company
1269 W 103rd St
Kansas City, MO 64114
United States

Industry
Automotive / Motor Vehicles / Parts
Job Start Date
12/1/2021
Job End Date
1/28/2022
Application Closing Date
1/28/2022
Manages Others
No
Experience Required
Yes
Degree Required
No
Security Clearance Required
No
Employment Type
Employee
Work Schedule
Full-Time
Travel
Some Travel

Job Description
IMMEDIATELY HIRING!!! – APPLY TODAY!!!WALKIN INTERVIEWS MONDAY TO FRIDAY 9 AM TO 4:30 PMSTORE LOCATION:1269 W 103rd St , Kansas City, MO, 64114 Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!
General Description:
As a Customer Service Advisor, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests, while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment. The Automotive Tire & Service Advisor is responsible for providing an outstanding service experience by making meaningful connections with new and returning guests. We encourage you to allow us to invest in your success as you invest in ours; apply today!
Responsibilities will include, but will not be limited to:
Drive sales and profitability for the store location by selling tires and recommended automotive services by communicating benefits and product features appropriately Build guest relationships and ensure guest satisfaction through understanding their needs Communicate all advertising and promotion of products and services Take responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, accurately estimating time requirements, and checking out Contribute to promotional merchandising and special events Effectively communicate all warranties, promotions, and advertisements to guests Utilize tools provided to make recommendations to guests based on manufacturing guidelines Assist Service Manager in communicating information about guest vehicles, as needed Maintain a clean and safe work and guest area Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting. Basic Qualifications:
Previous Automotive Guest Service experience Valid driver's license Must be at least 18 years of age No relocation is being offered for this position Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future Preferred Qualifications:
High School Diploma or GED Previous tire sales experience Previous automotive service sales experience Position Criteria:Strong work ethic; independently motivated to produce results with limited influence from others  Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork Ability to review, analyze, and interpret information, identify problems, and make decisions Ability to read, understand, and follow procedures and guidelines Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays Commitment to following established safety policies and procedures.




Job Requirements
Basic Qualifications:

Previous Automotive Guest Service experience
Valid driver's license
Must be at least 18 years of age
No relocation is being offered for this position
Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

High School Diploma or GED
Previous tire sales experience
Previous automotive service sales experience
Map
Address
Employer
Goodyear Tire & Rubber Company
Rose Awungshi
200 Innovation Way
Akron OH 44316
United States
Goodyear Tire & Rubber Company Rose Awungshi
Facebook LinkedIn Twitter Instagram