IT Field Service Technician
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Human Resources Consulting Connection
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| Post Date: |
Jan 30, 2012 |
| Job Type: |
Contract to hire |
| Start Date:
| Immediate |
| Salary: |
$38K-$45K |
| Location: |
Kansas City, MO - Metro |
| Job Reference: |
Diamond Computers |
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Description
Diamond Computers, a software development and service support company in the Greater Kansas City area is looking for a Field Service Technician. This position would work within the Service department helping clients with IT related issues, and more so work with larger scale projects. These projects include server installs, network reconfigurations, and major software upgrades. The company also builds workstations and servers at their local office. The breadth of a typical server install is often from the building of a server, the load of OS and software, and the implementation on-site. This implementation could be a migration from one environment to another or an addition into an existing environment. Many of the server operating systems they work with are primarily Windows based; Microsoft Certification not required but preferred. The client base varies widely from a peer to peer network to clients with multiple servers and IT staff that desire the company's Technicians on hand for large projects and to supplement every day IT issues. The exposure to a wide range of technologies and services that are used in a broad customer base keeps the company and its employees on the cutting edge. This position will also contribute to client requests for hardware changes and reconfigurations. These include Cisco routers and firewalls, Sonicwall devices, Netopia routers, etc. This can be from unpacking the devices and configuring them for the client environment including VPN's (Pt to Pt and client) to reconfiguring on-site devices to accommodate an ISP change, etc.
Specific job skills/experience preferred:
• MS Exchange 2010/2007/2003 including Spam prevention
• Active Directory configuration and troubleshooting
• Installation/troubleshooting IIS 5.0 and higher
• Symantec-specific software products
• Client/Server anti-virus solutions
• Other server backup & disaster recovery appliance solutions
• Server migration and conversions
• TCP/IP and network services such as DNS, DHCP, etc.
• Installation / troubleshooting routers
• VPN and firewall configurations
• Troubleshoot and resolve server hardware issues
• Ability to install various 3rd party products in a server environment
• Troubleshoot client-side issues such as SMTP, virus and spyware/malware
• Phone skills for occasional support of remote issues
• Ability to construct and configure hardware components for server and workstation builds
The ideal candidate would hold a minimum of
• CCNA preferred
• A+ desired
• Network+ desired
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Skills
Knowledge: Microsoft Server's , Microsoft Applications, Microsoft SQL, Novell Netware, Unix, Linux.
Programming Language: VB6, VB.Net,ASP.Net, PHP, C, C++
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Notes
Ablity to travel up to 40 miles from home, lift minimum of 50 pds and perform duties within a variety of work environments. Candidate must pass a security background check.
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Contact Details
Email: Beth@WeKnowHR.com
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